Organizations
You’ll keep clusters, wallet, tickets, and teammates inside one organization. You can belong to several organizations and switch which one is active.
Owner and members
- A new account gets a personal organization and becomes its owner.
- The owner can add people who already have a Xooshe account (lookup by phone or email). Xooshe does not send a join-by-email invite that creates an account.
- One person can be a member of many organizations.
- New members start with Full access to the product in that org (same as before roles existed). They still cannot manage members unless the owner grants that.
- The owner always has every permission in that organization, including members and roles.
Owner-only (cannot be granted on a custom role): create or delete a cluster, node SSH / cluster settings, rename or delete the organization, and create new environments on a public (shared) cluster.
Switch organization
- Open Organization settings from the cluster menu.
- Under membership, click the organization you want to work in.
The dashboard uses that org for wallet, tickets, members, and permission checks. If the cluster you had selected does not belong to the new org (and has no environment for it), the cluster selection is cleared — pick a cluster for that org before you go back to the app list.
Wrong org’s clusters or greyed-out buttons? Switch organization, then select a cluster that belongs to it.
Add a member
You need permission to manage members (the owner always has it).
- Open Organization settings → members.
- Look up an existing user by phone or email.
- Add them to the organization.
- They receive Full access until you assign a role.
Already a member: the lookup reports that. No account yet: they must sign up first, then you add them.
Leave
Staff can leave an organization from organization settings. The owner cannot leave; transfer of ownership is not available yet.
Health alert channels
Push health and cluster risk alerts (app down, node saturation, storage) to an ops channel. Tickets and announcements stay in the dashboard inbox only.
- Open Organization settings.
- Under Health alert channels, enable Telegram, Mattermost, and/or SMS.
- Set a minimum severity (warning+ or critical only).
- Save.
| Channel | What you need |
|---|---|
| Telegram | Bot token from BotFather + chat / group ID |
| Mattermost | Incoming webhook URL |
| SMS | One E.164 phone number (uses the platform Kavenegar account) |
Only the organization owner or members who can manage members can edit these settings. Secrets are masked after save; leave a field blank to keep the stored value.
Channels fire on the same cadence as in-app health notifications (including renotify cooldown).